Program Manager Position
Location: Remote (U.S. time zones preferred)
Position Type: Part-Time
about us
The School of Intuitive Studies helps people develop their intuition through transformational programs, healing experiences, retreats, and community offerings that support personal growth and intuitive development.
We are seeking a Program Manager who is passionate about creating meaningful student experiences and ensuring programs are delivered with care, organization, and excellence.
Position Overview
The Program Manager is responsible for managing the program, including day-to-day delivery and student experience, and serves as the primary point of contact for students and assistants throughout the cohort journey.
This role serves as the central point of coordination across program delivery teams and works closely with Wendy, Community Coordinators, Assistants, Administrative & Operations support, and leadership to keep programs running smoothly.
While team members support logistics, curriculum delivery, community engagement, and student support, the Program Manager maintains visibility across the full program experience—monitoring progress, coordinating communication, addressing challenges, and helping ensure successful program outcomes.
The ideal candidate is collaborative, organized, relationship-oriented, and skilled at bringing people, processes, and priorities together to create an exceptional student experience.
Key Responsibilities
Program Leadership & Delivery
Oversee the successful delivery and student experience of assigned programs and cohorts.
- Serve as the primary point of accountability for program success
- Host live calls and support facilitation of classes and events
- Coordinate with Wendy, assistants, and internal teams to deliver a high-quality student experience
- Monitor program health and proactively address challenges
- Support smooth onboarding, delivery, and completion experiences
- Ensure students and assistants are informed, prepared, and supported throughout the program
Student Experience & Community Engagement
Create a supportive, connected, and transformational student experience.
- Oversee participation, attendance, and engagement
- Identify students who may benefit from additional support and coordinate follow-up
- Coordinate student communication and ensure students receive timely support and information
- Foster community participation and relationship-building
- Support student retention and successful progression
- Act as a point of contact for inquiries and escalate concerns appropriately
Assistant Collaboration & Team Coordination
Work collaboratively with assistants and internal teams to support smooth program delivery and a connected student experience.
- Communicate program priorities and updates
- Coordinate student support efforts across teams
- Monitor program flow and address emerging needs
- Foster alignment throughout the student journey
Cross-Functional Collaboration
Work in partnership with the Administrative & Operations Assistant to ensure smooth and effective program delivery.
- Communicate program needs, priorities, and emerging concerns
- Partner on launches, onboarding, and student support processes
- Collaborate to identify and solve operational challenges
- Maintain a cohesive and organized experience for students and team members
Program Oversight & Continuous Improvement
Use feedback and program insights to strengthen delivery and outcomes.
Track and evaluate:
- Participation and attendance
- Student engagement
- Completion and retention
- Student feedback
Responsibilities include:
- Monitoring cohort progress and emerging needs
- Recommending improvements to strengthen student experience
- Partnering with Operations to improve processes and scalability
Weekly Program Management Tasks
Examples include:
- Call Host
- Program calendar adherence
- Assistant coordination
- Student communication
- Attendance and engagement tracking
- Program preparation and oversight
- Cohort oversight & monitoring
- Tracking progress and feedback
- Community coordination
- Program reporting
Qualifications
- Exceptional executive functioning, organizational, and project management skills
- Strong written and verbal communication abilities
- Ability to manage complex programs and inter-personal dynamics
- Strong interpersonal and relationship-building skills
- Proactive problem-solving mindset
- Ability to work independently while collaborating across teams
- Student-centered approach to program delivery
Preferred Experience
- Graduate of IHTP and Member of the Grad Circle
- Program management within educational, coaching, certification, or membership-based organizations
- Online learning environments
- Community management
- Assistant or instructor coordination
- Curriculum administration
- Remote team collaboration
Success in This Role
The right candidate is someone who naturally creates exceptional experiences for students while keeping programs running smoothly behind the scenes. They are highly organized, people-oriented, and capable of managing many moving pieces without losing sight of the transformational journey students are undertaking.
This person ensures that every cohort, class, and community experience feels organized, supportive, and impactful for both students and facilitators.
Hours: 15-20 / month
Pay: $20/hr
Apply Today!
We invite interested applicants to submit a résumé/CV and cover letter to info@wendyderosa.com.
Please share:
- What inspires you about this opportunity
- Relevant experience or strengths you would bring to the role
- The School of Intuitive Studies program(s) you completed and your graduation year(s)
We look forward to learning more about you.